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March 15
Vista Backup error 0x80071A91 and/or failed Windows Updates
by  Alex ArkhipovNo presence information  on 3/15/2007 3:30 PM

Recently I was very frustrated installing Vista on my home machine. It’s not that something wrong with Vista, it was drivers that drove me crazy. Problems I had were caused by the fact that nVidia failed to provide working drivers for RAID 0+1 array based on nForce 4 Ultra chipset (I’ve got ASUS A8N-E motherboard). When I finally managed to install everything, it was running fine for couple of weeks. After certain point though Windows updates begun to fail as well as Vista backup feature stopped working. I had basically only one clue. It’s an error message I was getting when I tried to start a backup job:

File backup could not save your automatic backup settings for the following reason:

Transaction support within the specified file system resource manager is not started or was shutdown due to an error. (0x80071A91)

Please try again.

Microsoft help wasn’t really helpful: http://support.microsoft.com/kb/927748/en-us. Googling didn’t bring any luck either, so I start researching toward file system resource manager (FSRM). Accidently I found that fsutil tool has an additional argument “resource”, which evidently controls FSRM behavior.

So, if you see a bunch of failed Windows Updates and/or your Vista files backup doesn’t work anymore, here are the steps you need to do in order to reset FSRM:

  1. Click “WinKey” on your keyboard.
  2. Type “cmd” and hit Ctrl+Shift+Enter. That will bring you to the command prompt in Administrator mode. It you still have UAC enabled, it will ask you for permissions, click “OK”.
  3. Navigate to your Vista system folder (i.e. C:\Windows\System32)
  4. Type “fsutil resource setautoreset true C:\” assuming that you have your Vista on drive C. 
  5. Reboot.
Permanent Link to Post | Email Post Link | Number of Comments 73 Comment(s)

Comments

Thank you Alex!

Alex, you made my day! I had the same problem and your info was the perfect solution.
(I needed to put a \ after C:)

Regards,

Marus
ON7VS
 on 3/25/2007 7:33 AM

My Hero!

I had exactly this problem!  I did a dance of glee to find you  had an answer.  This error also kept some of my updates from downloading.

Your directions were simple enough for even a novice to fix!! Thank you!!! ~~~Liandre
 on 3/25/2007 8:25 PM

Doesn't work for me, fsutil failed

when trying that I get an error message. Translated into English it sais that the C drive doesn't contain any resource manager.

C:\Windows\System32>fsutil resource setautoreset true C:
Fel: Den angivna katalogen innehåller inte någon resurshanterare.

Any suggestion what I should try?
 on 4/13/2007 12:55 PM

Doesn't work for me.

After the reboot I still get the same error code when trying a backup. Any ideas?
 on 4/13/2007 1:17 PM

RE: Doesn't work ...

I'm sorry to hear that. It works on US version of Vista Ultimate RTM/Retail. It could be that fsutil is not available on other vertions.
Anyway, try the following:
1. Make sure that you have Administrator rights.
2. Try to disable UAC (google it - there are plenty of articles how to do that) befere executing the command.
3. Follow Marus's suggestion and put "\" after C: So the whole command should look like
"fsutil resource setautoreset true C:\"
Alex ArkhipovNo presence information on 4/13/2007 3:03 PM

Re: Vista Backup error 0x80071A91 and/or failed Windows Updates

I think my problem is that I have no resource manager.

Have tried this:
fsutil resource info C:\
and then it tells me there is no resource manager there

fsutil resource start C:\
Error: Access denied

So why don't I have a resource manager? Is this a service that may have been stopped?
 on 4/16/2007 10:41 AM

RE: Doesn't work ...

Could you provide some more info about your system? Windows version, build number, CPU architecture, etc. 
Alex ArkhipovNo presence information on 4/16/2007 10:51 AM

Re: Vista Backup error 0x80071A91 and/or failed Windows Updates

It's an Acer Aspire 9815, 2*160 GB disks. Here's a link, it's in swedish but you can see some details anyway I think:
http://www.prisjakt.se/produkt.php?e=153030

Vista Home Premium updated with all the available patches (have perfomed windows update).
 on 4/16/2007 11:44 AM

Re: Vista Backup error 0x80071A91 and/or failed Windows Updates

Hardware looks good. I'd suggest to call tech support while your laptop is still under warranty.
Alex ArkhipovNo presence information on 4/16/2007 1:13 PM

Re: Vista Backup error 0x80071A91 and/or failed Windows Updates

I have already talked to Acer support but they didn't know anything else to try except what you have suggested. I also phoned Microsoft but they don't help me since I have an OEM license.

Thanks for helping but it looks like I have to re-install Vista soon if I can't find out how to solve this.
 on 4/16/2007 1:23 PM
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